Cookie Policy

Effective Date: July 20, 2024

This Cookie Policy explains how OctaSanctum Solutions® (we,” “our,” or “us) uses cookies and similar technologies on our website octa-sanctumsolutions.co.ke. It complements our Privacy Policy.

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1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us enhance your user experience by remembering your preferences and improving system performance.

2. Why We Use Cookies

We use cookies to:

• Enable essential site functionality (logins, sessions, navigation)
• Understand how visitors interact with our systems
• Store user preferences such as language, region, or layout
• Enhance system performance and reliability
• Improve security and protect against fraudulent activity
• Offer personalized support and analytics insights

3. Types of Cookies We Use

• Strictly Necessary Cookies: Required for system operation. Cannot be disabled.
• Functionality Cookies: Remember user settings and choices.
• Performance/Analytics Cookies: Help us analyze site usage to improve functionality.
• Third-Party Cookies: May be used for hosting analytics (e.g., Google Analytics). These are subject to the policies of their respective providers.

4. Third-Party Technologies

We may use tools such as:

• Google Analytics (to analyze website traffic)
• Google Fonts/CDNs (to load resources efficiently)
• Live Chat or Support Widgets (if implemented)

These providers may also use cookies independently. We recommend reviewing their privacy policies directly.

5. How to Control Cookies

You can control or disable cookies by adjusting your browser settings:

• Block all cookies
• Allow only selected cookies
• Clear cookies at any time

Note: Disabling some cookies may affect the functionality of our systems.

6. Consent to Use Cookies

By using our website, you consent to the use of cookies as described in this policy. Upon your first visit, you may be shown a cookie banner or pop-up requesting your explicit consent.

7. Data Collected Through Cookies

Cookies may collect the following types of data:

• IP address and location
• Browser and device type
• Pages visited and time spent
• Referring website or link

All data collected is anonymized wherever possible and processed in accordance with our Privacy Policy.

8. How We Don't Use Cookies

Our cookies do not store any sensitive personal information, including usernames or passwords. We only use minimal and essential cookies for improving site functionality (e.g., language preferences or session state).

All user authentication and sensitive actions are managed using secure tokens stored on our servers, ensuring that your credentials remain safe from client-side vulnerabilities.

9. Updates to This Policy

We may update this Cookie Policy to reflect legal changes or technology updates. All changes will be posted here with a new effective date.

10. Contact Us

If you have any questions about our use of cookies, contact us at:

• Email: privacy@octa-sanctumsolutions.co.ke
• Phone: +254 701 345 818
• Address: Nyandarua, Kenya

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